Dickey's Barbecue Pit, located at 402 E Greenway Pkwy in Phoenix, AZ, has garnered mixed reviews that showcase both its culinary strengths and areas for improvement. Customers rave about the mouthwatering, slow-smoked meats—particularly the brisket and pulled pork, which many describe as "tender perfection." The creamy coleslaw and hearty sides like mac 'n' cheese further elevate the comfort food experience. Service is another highlight, with staff members like Mariah and Lupe receiving accolades for their friendliness and attentiveness. They offer helpful suggestions, making visitors feel valued. However, not all reviews are glowing; some customers have reported service hiccups, including being out of popular items like potatoes and gravy, which can detract from the overall experience. Despite these inconsistencies, many patrons express a desire to return, especially after positive recent visits. With a variety of signature sandwiches and beverages, including the iconic Big Yellow Cup, Dickey's presents itself as a welcoming spot for barbecue lovers. The restaurant seems to embody a commitment to improvement and customer satisfaction, making it a worthwhile destination for anyone in search of delicious smoked fare.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Service options
Has outdoor seating
Offers kerbside pickup
Has no-contact delivery
Offers delivery
On-site services available
Offers takeaway
Serves dine-in
Highlights
Has fast service
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves alcohol
Serves beer
Serves comfort food
Serves happy-hour food
Quick bite
Serves small plates
Serves spirits
Dining options
Serves lunch
Serves dinner
Has catering
Has counter service
Serves dessert
Has seating
Amenities
Has toilet
Atmosphere
Casual
Crowd
Family friendly
Good for groups
Popular with tourists
Planning
Doesn't accept reservations
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
High chairs available
Has kids' menu
Parking
Free of charge street parking
Free parking lot
Plenty of parking
Photos
Reviews For Dickey's Barbecue Pit
KER97501
Apr 29,2025
First time eating at Dickey's, it was surprisingly good. Great creamy coleslaw, pulled pork & even the desserts were very good. Service was awesome & highly friendly staff.
Clayton Grimm
Mar 31,2025
I've been here a few times the last couple months for a quick lunch on my lunch break, Everytime i've been helped by Mariah and she does and amazing job and helps a lot with suggestions on what to eat!
mike slattery
Mar 28,2025
Recently went back in to Dickey's in Bell Towne Plaza. Was met by Lupe, who has taken care of me each time since the location re-opened. Not only was she delightful to speak with, she prepared my order PERFECTLY! My baked potato was so delicious, and so filling, that I couldn't even touch my Green Beans or Mac 'n' Cheese! Phenomenal reheated later on! Too bad for all the people who leave negative reviews (and probably DON'T tip) and won't go back because it closed for a bit. Go ahead and stay away! Dickey's is a happy place with GREAT food and WONDERFUL servers!
Summeny Inc
Mar 17,2025
UPDATE: Yummy! Big improvement from when I was there four months ago and they had just gone under new ownership. The brisket sandwich and mac & cheese were warm and delicious, the restaurant was clean, and the service was great too! I look forward to returning soon :) •••••••••••••••••••••••••••••••••••••••••• Previous Review: They are back open and under new ownership.
Chavon Simpson
Mar 17,2025
They are always out of potatoes n gravy it was still day light out, I asked for regular barbeque sauces I think he gave me hot. He seemed frustrated as he was ringing me up.
Lisa M.
Feb 9,2025
I had the brisket with fried okra and coldslaw. I forgot to take a picture before I started eating ate! It was delicious! The staff was professional and friendly. The next time I go, I'm getting the brisket fries!
Joseph Steven
Feb 9,2025
I had one of the best barbecue sandwiches of my life at this location. I placed a mobile order the other day and had an issue that I brought up to the staff. Becki went above and beyond to find a solution. It was a pleasant surprise at how the staff handled the issue. I even got a follow up from the manager Ben to ensure I was satisfied with the solution provided. Great customer service all around, and it was refreshing to see a team work together so well. Thank you guys for doing a great job as always. Side note: the Mac and cheese is a must try! I actually went feral after my first bite, it’s that good.
J Crowd
Feb 6,2025
The staff at this location are super friendly and helpful! The brisket was delicious! Love the 3 types of BBQ sauce: original, sweet, and spicy. The Mac and cheese was super creamy....the macaroni and cheese sausage was so good. Can't wait to go back.
Reviews For Dickey's Barbecue Pit